Returns & Exchanges
At Terry, we stand by the quality of our sports gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether it's the wrong fit or a change of heart, we are committed to getting you back in the game with the right equipment.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your sporting goods in their original boxes.
Ship It Back
Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for updates on your return's transit status.
Receive Refund or Replacement
After our warehouse inspects the equipment, your refund will be processed to your original payment method or your new gear will be dispatched within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing